New report on digital finance and farming in Laos
We are pleased to announce the release of a report, The Financial Ecosystem for Smallholder Farming Households in Lao PDR. The report maps the financial ecosystem for smallholder farmers in Laos and makes recommendations for stakeholders to develop the ecosystem while mitigating risks.
Customer-centric innovation in finance: An AC Finance event
Today’s finance industry generally agrees that data-driven decisions make for good business and great design. But what decisions are and aren’t we able to make from quantitative data alone? When must qualitative data step in? The Apply Club Finance held an event to discuss these issues.
How do people choose financial services?
Not too long ago, people had little choice in financial services. How do they choose now? Based on our research in different countries, we have identified six main factors that people consider: value, convenience, control, trust, risk, and emotions.
Digital transformation and changes in customer expectations
Digital transformation is a broad agenda that includes cultural change. Financial services are shaped by customers' expectations and decisions, just as customer choices in finance are shaped by the services available to them. How do customer expectations and financial services change in response to each other?
Understanding finance as human
Finance is not something we usually associate with human sentiments. While we covet money, we usually see it as a means to an end. Yet there is no doubt that money is associated with emotions and is more about people than it is about numbers. How can we rethink finance as human?
New report on digital change in farming in the Philippines
Finthropology is pleased to launch a new report, Digital Change in Smallholder Farming in the Philippines: Emerging Practices in E-Commerce and Finance. The report explores the practices emerging from the introduction of e-commerce and digital financial tools in the area of Lucban, southeast of Manila.
What Finthropology did in 2023—and happy new year!
A very warm holiday season and a happy new year from all of us at Finthropolgy. Interested to learn what we’ve been up to in 2023? We give you the scoop in this post, and some exciting news for 2024.
New report on apps for farmers in Southeast Asia
Finthropology is pleased to launch a new report, Digital Change in Southeast Asian Agriculture: A study of Laos, Cambodia, Vietnam, Philippines, East Timor, and Indonesia. The report, funded by the Australian Centre for International Agricultural Research (ACIAR), explores the state of development of agricultural extension apps and research on digital farming in Laos, Cambodia, Vietnam, Philippines, East Timor, and Indonesia, in light of the active promotion of digitisation from governments and international organisations.
Customer-centric innovation: How good are we really at understanding customer needs?
Customer-centricity refers to the capacity of people inside a business to comprehend the circumstances, viewpoints and expectations of customers in order to generate customer pleasure, loyalty and advocacy. But how good is quantitative data really at helping us be customer-centric? What do we gain and what do we miss when we take a quantitative approach?
Walking tour: The financial history of The Hague
In this post we take you on a guided tour of The Hague’s financial history: from an old goldsmith’s to a savings bank for the poor, from Johan de Witte’s actuarial inventions to a home for old men. You can enjoy this tour from your couch or join us in person with our map!
New report on credit union collaboration in the USA
Credit unions are built on collaboration. This report explores new opportunities and risks in small credit union back-office collaboration with a focus on technology, infrastructure, governance, and culture.
New report on CBDC and financial inclusion
Finthropology are honoured to have contributed research and analysis to a new report on Central Bank Digital Currency (CBDC), published by the MIT Digital Currency Initiative (MIT DCI) and Maiden Labs
Why do qualitative research in innovation?
At Finthropology we build human insights for finance. We’re often asked whether research isn’t too slow to contribute to innovation. At the recent EWPN conference in Amsterdam we discussed this topic with a panel of finance specialists. The answers might surprise you.
Why might people use a Central Bank Digital Currency?
Central banks around the world are increasingly looking to develop Central Bank Digital Currencies (CBDCs) as the use of cash dwindles and people turn to third party providers of payments and new forms of money. But why would people use them?
Finthropology to conduct mobile finance scan in SEA for ACIAR
Finthropology is pleased to announce that we have been engaged ACIAR to conduct a market scan of mobile finance and market facilitation services in Laos, Cambodia, Vietnam, the Philippines, East Timor and Indonesia.
New report: Money and Payments in Low Income Brazil
Emerging digital technologies are transforming currencies and finance, changing the way we save, spend and exchange value. But do people really need a new form of money? Our new report, Money and Payments in Low Income Brazil, examines payments practices in Brazil and explores how new financial tools might fit into the existing system.
New report: Female Finance On the Move
We are pleased to announce the publication of our new report, ‘Female Finance On the Move—Switzerland’. This is the third edition in our Female Finance series. In this report we look into the bags, wallets and phones of Swiss women to find out how they manage their money.
Consumer credit and Buy Now Pay Later
Buy Now Pay Later (BNPL) services are expanding rapidly in the USA. Why do consumers use it, and how? What are the risks?
New report for the Fintech Diversity Radar
Finthropology are proud to have contributed research and analysis to Findexable’s new report for the Fintech Diversity Radar, “Diversity for Growth”. The report explores why gender diversity remains an issue in finance and fintech, why it matters, and what can be done to create a more gender diverse finance and fintech sector.
Episode 5: Getting to the roots of gender and financial exclusion
Why does the financial gender gap persist today? In this podcast we compare notes on our research projects: David Wallace and Natalie Raja (NMD+) have carried out research with women in the UK, and Anette Broløs and Erin Taylor (Finthropology) have been interviewing women in Switzerland.