Erin Taylor Erin Taylor

New report on digital finance and farming in Laos

We are pleased to announce the release of a report, The Financial Ecosystem for Smallholder Farming Households in Lao PDR. The report maps the financial ecosystem for smallholder farmers in Laos and makes recommendations for stakeholders to develop the ecosystem while mitigating risks.

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News Erin Taylor News Erin Taylor

Customer-centric innovation in finance: An AC Finance event

Today’s finance industry generally agrees that data-driven decisions make for good business and great design. But what decisions are and aren’t we able to make from quantitative data alone? When must qualitative data step in? The Apply Club Finance held an event to discuss these issues.

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News Erin Taylor News Erin Taylor

How do people choose financial services?

Not too long ago, people had little choice in financial services. How do they choose now? Based on our research in different countries, we have identified six main factors that people consider: value, convenience, control, trust, risk, and emotions.

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Opinion Anette Broløs Opinion Anette Broløs

Digital transformation and changes in customer expectations 

Digital transformation is a broad agenda that includes cultural change. Financial services are shaped by customers' expectations and decisions, just as customer choices in finance are shaped by the services available to them. How do customer expectations and financial services change in response to each other?

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Opinion Erin Taylor Opinion Erin Taylor

Understanding finance as human

Finance is not something we usually associate with human sentiments. While we covet money, we usually see it as a means to an end. Yet there is no doubt that money is associated with emotions and is more about people than it is about numbers. How can we rethink finance as human?

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Opinion Anette Broløs Opinion Anette Broløs

Customer-centric innovation: How good are we really at understanding customer needs?

Customer-centricity refers to the capacity of people inside a business to comprehend the circumstances, viewpoints and expectations of customers in order to generate customer pleasure, loyalty and advocacy. But how good is quantitative data really at helping us be customer-centric? What do we gain and what do we miss when we take a quantitative approach?

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Erin Taylor Erin Taylor

Walking tour: The financial history of The Hague

In this post we take you on a guided tour of The Hague’s financial history: from an old goldsmith’s to a savings bank for the poor, from Johan de Witte’s actuarial inventions to a home for old men. You can enjoy this tour from your couch or join us in person with our map!

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News Erin Taylor News Erin Taylor

New report on CBDC and financial inclusion

Finthropology are honoured to have contributed research and analysis to a new report on Central Bank Digital Currency (CBDC), published by the MIT Digital Currency Initiative (MIT DCI) and Maiden Labs

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News Erin Taylor News Erin Taylor

New report: Female Finance On the Move

We are pleased to announce the publication of our new report, ‘Female Finance On the Move—Switzerland’. This is the third edition in our Female Finance series. In this report we look into the bags, wallets and phones of Swiss women to find out how they manage their money.

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Opinion Alexia Maddox Opinion Alexia Maddox

Young people and the digital finance hustle

On social media cryptocurrency is often associated with images of wealth and sex. Why would young people want to consume this kind of content? Why are they attracted to the crypto-hustle? Dr. Alexia Maddox explores how a combination of precarity and the lure of power shape money culture around young people.

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Podcast Erin Taylor Podcast Erin Taylor

Episode 4: Family money with Dr. Kate Sieck

In this episode we talk about how financial matters affect the lives of families. Joining us is anthropologist Dr. Kate Sieck, who is based in California. Kate's career has spanned academia, the private sector, and the nonprofit world - all of which have given her a unique look into how families navigate finances.

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Opinion Anette Broløs Opinion Anette Broløs

Is money social? And how?

How is money social–and how do we provide financial solutions to serve social money issues? Anette Broløs explores our desires to make social decisions about money, and looks at some financial services on the market that help us do just that.

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Podcast Erin Taylor Podcast Erin Taylor

Episode 2: Money culture with Dr. Allison Truitt

Welcome to the podcast of Finthropology, a company delivering insights into people’s financial behaviour. In this episode I talk with Dr. Allison Truitt, author of the book Dreaming of Money in Ho Chi Minh City, about what money culture is and why it matters.

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Podcast Erin Taylor Podcast Erin Taylor

Episode 1: Creating a financial industry fit for a human world

Welcome to the podcast of Finthropology, a company delivering insights into people’s financial behaviour. In this episode I talk with Dr. Anette Broløs and Dr. Alexia Maddox, both Associate Consultants at Finthropology, about what it means to create a financial world fit for humans, and how the industry can go about it.

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